Research Areas
User Experience (UX)
A guiding principle across all of his research areas, Jack is ultimately interested in each user's experience interacting, using, or playing with a product; this includes websites, apps, physical products, and prototypes.
Content STrategy
Jack wonders what the best (and effective) methods, best information, and the best times are to implement, disseminate, or create content across a variety of media and platforms.
Collaboration
Jack is interested in understanding the ways that different populations communicate, collaborate, and make things together, along with the different tools and technologies they use in order to be successful.